Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about our products and services.

Shipping

1. How long does shipping take?

Shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international orders.

2. What shipping methods do you offer?

We offer standard, expedited, and overnight shipping options at checkout.

Returns

1. What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original packaging.

2. How do I initiate a return?

To initiate a return, please contact our customer service team for a return authorization number.

Product Care

1. How should I care for my dishware?

We recommend hand washing your dishware to preserve its quality. Avoid using abrasive cleaners.

2. Are your products dishwasher safe?

Most of our products are dishwasher safe, but please check the care instructions on each item.